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Zendesk AI
Enterprise helpdesk with AI-powered ticket routing and resolution.
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About Zendesk AI
Zendesk AI uses machine learning to auto-tag, route, and suggest resolutions for support tickets. Advanced AI adds Intelligent Triage, which classifies ticket intent with 90%+ accuracy. Zendesk serves 100,000+ companies and processes 3B+ customer service interactions per year.
AI summary
Zendesk AI classifies support tickets with 90%+ accuracy and serves 100,000+ companies globally.