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About Ada CX
Ada is an AI customer service platform used by Zoom, Meta, and Verizon to handle millions of customer interactions monthly. Its Reasoning Engine understands complex multi-intent queries. Ada reports customers automating 70 to 90 percent of interactions, reducing support costs by 60%.
AI summary
Ada automates 70-90% of customer interactions for Zoom and Verizon, reducing support costs by 60%.