Kustomer

AI-first CRM and omnichannel support platform.

Paid 🎧 AI Customer Support Added 1mo ago

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About Kustomer

Kustomer is an AI-first customer support CRM (acquired by Meta in 2022) that unifies email, chat, voice, social, and SMS into a single timeline per customer. KustomerIQ auto-tags conversations, predicts sentiment, and suggests next-best actions for agents. Used by Ring, Glossier, and UNTUCKit.

AI summary

Kustomer unifies all support channels into a single customer timeline with AI sentiment tagging, used by Ring and Glossier.

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